[Making Friends All Over the World] Return and Change Goods

• rebate
• warranty
• item
• expire
• fading
• refund
• return
• defect
• rip
• stitch
• stain
• guarantee
• redeem
• shrink
• frazzle
• defective

I noticed that there's a defect on the bag.

You can exchange one pair of sneakers for two pairs of slippers.

Excuse me . I backed out of the deal.

• I noticed that this dress had a stain after I bought it . I'd like to return this.
• I'm afraid we don't give cash refunds.
• Could I exchange it for another model. then ?
• Of course , you can change to another one of the same price.

1. I want a refund on this item.
2. I'm afraid that sale items can;t be returned.
3. I'd like a refund, please. Here's my receipt.
4. We can offer an exchange on this, not  a refund.
5. Do you accept returns ?
6. Sure , but I should check the commodity first.
7. Could I exchange it for one that fits?
8. Do you have receipt with you ?
9. I 'd like a case refund please.
10. I'll be right back with your money.
11. It's a little outworn here. We can't take the damaged goods.
12. Can you give me a rebate ? The stiches are coming off.
13. We'll credit the amount of your refund to your account.
14. We can't exchange the discounted goods, sorry.
15. We are unable to refund you without a receipt.